Privacy
Last updated April 2026.
1. Introduction
At FlameWood, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products.
2. Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, username or similar identifier.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes payment card details (processed securely via our payment gateways, not stored on our servers).
- Transaction Data includes details about payments to and from you and other details of products you have purchased from us.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to perform the contract we are about to enter into or have entered into with you (such as processing an order).
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
5. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at support@flamewood.com.